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Caterpillar Chinook Jacket Black

£114.99£102.99

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PRODUCT INFORMATION
SHIPPING INFORMATION
RETURNS & EXCHANGES
PRODUCT INFORMATION
Made for tough work environments, our fully waterproof Chinook Jacket is constructed of durable nylon oxford. Removable hood, secure interior and exterior pockets, hidden storm cuffs and adjustable bottom hem will help you complete the job with ease.
  • Storm Blocker Plus: Waterproof, windproof, breathable and seam taped
  • Quilted insulated lining for warmth and maximum performance
  • Three piece snap off hood with adjustable drawcord and cord locks for versatility on the job
  • Inside upper left chest pocket with hook and loop flap closure and wire management to keep cords in place, increasing job site safety
  • Full front water resistant zipper with storm flap
  • Adjustable cuffs with snap tab closure and hidden storm cuffs
  • Darts at elbows for articulated fit
  • Front yoke with logo D-ring
  • Adjustable drawcord and cord locks at bottom sides for optimal fit
  • Secure multipurpose pockets
SHIPPING INFORMATION

*During these uncertain times we will do our best to prioritize next day delivery orders. Standard delivery may take between 3 - 5 working days and next day delivery may take up to 2 working days. We hope that you and your loved ones are keeping safe and thank you for your understanding*

 

STANDARD DELIVERY

We offer standard delivery of £4.99 for Royal Mail Tracked for all orders under £100. We offer free delivery for orders over £100. Orders will normally arrive between 2-5 working days. This applies only for mainland UK postal addresses.

NEXT DAY DELIVERY

We offer DPD next day delivery (next working day) of £7.99 for orders under £100 and £5.99 for orders over £100. This applies only for mainland UK postal addresses. Orders will normally arrive between 1-2 working days. To ensure next working day delivery, orders will need to be submitted before 2pm Mon - Fri.
PLEASE NOTE: Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on the Monday.
Working Days are Monday to Friday excluding bank holidays

TRACKING ORDERS

As soon as your order is dispatched, you will receive a confirmation email with a tracking number. Visit www.royalmail.co.uk or dpd.co.uk to track your order.

SATURDAY DELIVERIES

Unfortunately, we do not deliver on a Saturday.

TIMING OF ORDERS

We process orders in our warehouse from 9am to 2pm Monday to Friday. Therefore, if your order is placed on a bank holiday, after 2pm, late on a Friday or on the weekend, please expect a small delay. Orders will normally arrive in 2-5 working days. Next day delivery orders will normally arrive between 1-2 working days. 
Delivery to remote areas can take an extra 1-2 days. Local weather conditions can also affect delivery time.
At this time, we ship orders to mainland UK & Scottish Highlands & Islands. We are unable to ship to the Channel Islands, EU and BFPO addresses.

BANK HOLIDAY DELIVERY

Over national UK bank holidays delivery will be delayed. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered.
RETURNS & EXCHANGES

OUR RETURNS POLICY

We do not currently offer free returns on our website for orders that you’d like to return. We only offer free returns on items which are faulty before they leave our warehouse. In this situation, please contact customer service on info@safety-giant.com BEFORE you send these items back to us. This is because we cannot refund return postage costs that you have paid for.

We cannot give a refund for merchandise returned after the 28 day after delivery ,  in this case please contact us on info@safety-giant.com

We comply fully with the Consumer Rights Act 2015 providing:

  • Your order is returned within 14 days of notifying us  of your intention to return or within 28 days after delivery.
  • Your order is returned in full.
  • Your order is returned suitable for re-sale in original box with all labels and packaging in place.

**We cannot provide compensation, replacements or refunds for any Safety Giant products that have not been purchased directly from www.safety-giant.com. We advise you contact the retailer you purchased from as they are responsible under the Sale of Goods Act.


    HOW TO RETURN

    For your convenience, return instructions are also enclosed within the shipment.

    Where can I find my order number? Your order number can be found on the invoice and packing note sent to you in the shipment and order confirmation e-mail (eg. Giant1234).

    Please return footwear in the original shoe box with all tags and packaging in place. We reserve the right to refuse your return for damaged shoe boxes that are not in resalable condition. Please ensure you take care when returning your product. You are required to take the items to a local Post Office with a return label attached to the outer carton that the goods arrived in. We would advise that you gain Proof of Postage and retain this until you have received your refund.

    PROCESSING RETURNS

    How long will it take to receive credit into my account? For UK orders, as there will be time delay for your return to reach our warehouse, and time allowed to process your return, please allow 2 weeks for a refund to be credited to your account. 


    PRODUCT RETURN FOR FAULTY OR RECEIVED INCORRECT ITEM/SIZE

    Please contact our customer service team at info@safety-giant.com if you believe you received a faulty product or received an incorrect item/size from us before returning at your own cost. If the item has been worn, the product must undergo inspection before a credit is made to your credit card. We will always request images of the faulty/incorrect item to verify the issue. Please contact us for further instructions on returning merchandise that you believe is suffering a problem. We are unable to credit back postage costs so please contact us before returning at your own cost. Please note we are unable to provide a refund or compensation for products bought from another retailer other than www.shopcaterpillar.co.uk so please return your purchase to the retailer you made your purchase from.


    HOW DO I PROCESS AN EXCHANGE?

    We do not currently offer exchanges for items you wish to return for a different item or size. If you wish to order a different pair or change the size of your product, we advise that you return the item to us and place an additional order to avoid delay and disappointment. Once we receive your return in our warehouse, please allow 2 weeks for a refund to be credited to your account. We do not credit for delivery costs incurred during your purchase.


    IF YOU HAVE ANY FURTHER QUESTIONS PLEASE CONTACT CUSTOMER SERVICES AT INFO@SAFETY-GIANT.COM AND ONE OF OUR TEAM WILL BE HAPPY TO ASSIST YOU.

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    Caterpillar Chinook Jacket  Black

    Caterpillar Chinook Jacket Black

    £114.99£102.99
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